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Crisis Volunteer Rachael De Bose sits in the bedroom where she usually logs on for her shifts for the crisis text service Shout 85258, on June 04, 2020 in Ealing, United Kingdom. After a friend took his own life last year, Rachael realised the critical importance of anonymous support for those who feel they cannot discuss their mental health problems with friends and family. Volunteering for around a year, Rachael usually does two shifts a week for a few hours, but during the lockdown period, the increase in demand has led her to log on every other day to ease the pressure. Shout is the UK's first 24/7 crisis text line for everyone, and is free, confidential and anonymous to text. Powered by a team of Crisis Volunteers, Shout uses the anonymised data collated to give the service unique insights into mental health trends to help improve people’s lives. In the weeks before lockdown was announced on March 23rd, Shout was typically handling around 750 conversations a day. This has been steadily growing, often seeing more than 1,000 conversations a day. Prince William, the Duke of Cambridge, recently revealed that he has been one such volunteer anonymously counseling people during the Scarica foto di attualità Premium ad elevata risoluzione da getty